Client Solutions

CIBT and its subsidiaries, VisaCentral, AmericanPassport.com, A briggs and VisaCenter.com, have a highly trained and motivated leadership team with deep knowledge of the industry, extensive experience, and unique skills. We are proud to service clients across a broad range of industries. Over 5 Million Travelers have used our services to obtain travel visas and passports necessary for entry into nearly every country in the world.

We deliver customized and flexible solutions to meet the needs of organizations of all sizes - from the world’s largest corporations to single-offices - and across industries of all types including cruise lines, tour operators and travel management companies. Organizations using CIBT and its subsidiaries, VisaCentral, AmericanPassport.com and VisaCenter.com, are able to offer their employees or customers a full range of services to facilitate fast and easy international travel. We have the tools, experience, and global network necessary to effectively cut through red tape and expedite delivery of travel visas and passports.

Customized Service From CIBTvisas Can Include:

  • Customer Service Support. Fast, effective, and informed travel visa and passport experts available 12 hours a day.
  • Management Reporting. CIBTvisas can provide detailed reporting on a client’s account activity allowing clients to gain better insight into their total visa and passport expenditures.
  • Important Alerts. CIBTvisas will notify you of important updates in travel requirements and information. Sign up for our ‘Weekly Update’ email to learn the latest news in international travel.
  • Onsite Service. CIBTvisas can train and place staff at your business location or service your business needs by housing a dedicated team of support staff within our own offices.
  • Dedicated Account Management. For large clients, CIBTvisas can assign a dedicated account manager to manage your relationship. This senior CIBTvisas staff member will be responsible for working on your behalf to ensure your satisfaction.
  • Unique Services. CIBTvisas provides a comprehensive line of unique travel services ranging from same day processing, custom delivery options, weekly updates, and many more. We strive to provide unmatched service to meet our clients’ many travel needs.
  • Co-Branded Web Portal. CIBTvisas can customize the website that is used by a client’s employees or customers to reflect the client’s brand and to include special messaging.
  • Real-Time Order Tracking. Travelers will receive an automated email when their application is received by CIBTvisas, lodged with the issuing authority, and on its way back. CIBTvisas’s online tracking tool allows users to access real time track and trace for applications that are in process.

For more information regarding customized Client Services with CIBT, contact Matt Gross by email at corporateaccounts@cibt.com or call 713-621-3200, ext. 45559.

Visa Pre-Check

Have an urgent visa application that carries a tight deadline?  CIBTvisas can help you to save valuable time and avoid expensive delays.  A CIBT expert will review all of your documents to confirm your application is accurate, complete and ready for submission. We will contact you personally to quickly handle any mistakes ensuring your application is submitted correctly.

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Concierge Service

Too busy to manage your visa request?  A CIBTvisas Concierge Specialist will manage the entire process from start to finish, providing the expertise necessary to ensure your request is approved as quickly as possible.  Experience the convenience & certainty of the Concierge Service, our highest level of one to one, customized service.  

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Digital Photo Service

Need a fast, easy and inexpensive way to get a photo you can use for your passport or visa application? Use your own camera in the comfort of your home or office. Simply click and then upload your photo to our website. We will take care of the rest ensuring your photo meets government and consular requirements.

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