CIBT partnered with a leading global internet technology company to create a bespoke global mobility document solution. Faced with high costs and inefficiencies from their existing immigration and relocation suppliers, the client sought CIBT’s expertise to provide comprehensive, expert document support at a competitive price. CIBT's centralized global hub and network of partners ensured timely and consistent service across all markets, significantly improving the client’s immigration processes and operational efficiency. 

Client’s challenge

The client's assignee population had a substantial requirement for document procurement and conditioning, managed by various immigration and relocation suppliers. These suppliers were deemed expensive, lacking in expertise, and inadequate in coverage, causing significant delays in the immigration process. 

The client’s internal team attempted to manage document procurement and conditioning through their existing suppliers. However, due to high costs and inefficiencies, they sought a more effective and economical solution. This led them to explore other providers who could offer specialized expertise and better coverage. 

Working with CIBT

In search of a more efficient and cost-effective solution, the client discovered CIBT. They were impressed by CIBT's reputation for providing expert global document support and their ability to manage complex document requirements efficiently. 

Implementation of CIBT's solution

A team from CIBT met with the client to thoroughly understand their pain points, including the high costs and inefficiencies they were faced with. The team reviewed data on the number of assignees, types of documents required, and their global origins to tailor the solution effectively. Following this, CIBT put in place a comprehensive network of partners to handle document requirements across various regions. CIBT mapped out a standardized process for managing all document conditioning cases centrally through a global hub, ensuring uniformity and efficiency. 

Outcomes and business impact

1. Timely immigration processing: The streamlined process ensured that documents no longer held up immigration procedures, allowing for timely securing of immigration status for assignees. 

2. Competitive pricing: CIBT provided competitive, clear, and uniform pricing, which significantly reduced costs for the client. 

3. Single supplier: The client now has a single supplier managing all global document requests, simplifying operations and reducing administrative burdens. 

4. Single point of contact: A dedicated team at CIBT acts as a single point of contact, enhancing communication and coordination. 

5. Consistent service: CIBT’s solution provided consistent service quality across all markets, ensuring reliability and predictability. 

6. Centralized billing: CIBT implemented centralized billing, simplifying financial processes and ensuring transparency. 

Overall, the client experienced significant improvements in the efficiency and timeliness of their immigration processes. The streamlined approach reduced delays, enhanced coordination, and provided financial clarity, ultimately contributing to a smoother and more predictable assignee relocation process. 

Contact CIBT today

For businesses facing similar challenges with global document procurement and conditioning, CIBT offers comprehensive solutions tailored to your needs. Learn more about how we can streamline your document management and improve your operational efficiency.